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Mobile Library Changes

Mobile Library Changes

CHANGES TO THE MOBILE LIBRARY SERVICE

Following a recent public consultation there will be changes to mobile library services from week beginning 2nd April, 2018

I am writing to confirm that the current stops at Whitefield Court and Little Nipperz, Mayland and George Cardnell Way Maylandsea will no longer be served, as they do not meet the new criteria for the provision of mobile library services namely that:-

  • the stop is 1.5 miles or more from a library
  • the average number of customers (rounded to the nearest integer) is less than one
  • each community should have only one stop (the most popular and/or accessible stop will be kept)
  • the stops remain accessible to the mobile library vehicles

We have been working directly with customers at your local stop(s) to find the best solution for each individual, so that they can continue to access library books. The option for mobile library users are using a local library, using a different mobile library stop, a Friends & Family card, or perhaps a visit from one of our Home Library Service volunteers.

So that we can make sure that we find the right solution to best meet the needs of each individual, we are asking people to get in touch with us by either by:-

Details of nearby mobile library stops and the new timetables can be found at libraries.essex.gov.uk and follow the links about mobile libraries. In future the stop will be every three weeks.

Please don’t hesitate to get in touch with me if you have any queries or concerns.

On behalf of Jenny Salisbury

Jenny Salisbury

Face to Face Operations Manager

Customer Services

Essex County Council

Telephone: 07786 125593

E-mail: jenny.salisbury@essex.gov.uk

Mrs Jo Adams
Project Officer – Community Hubs
Essex County Council

Mobile: 07740 180435
Email: jo.adams@essex.gov.uk | www.essex.gov.uk



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